Proactive Managed Service Package
Workstation Support
- Telephone and Online Support, local point of contact
- On-site support if needed for additional fee
- Deploy patches, fix software issues
- Spyware/Adware Removal
- Virus Removal
- Computer configuration
- Performance Tune-ups
- Anti-Virus Management
Server Support
- Windows Error & Event Monitoring with Proactive Maintenance
- 24/7 x 365 Monitoring
- Email setup & configuration
- Event log monitoring
- Deployment of software
- UPS Monitoring
- Server hardware monitoring and notification of failures or pending failures
- Anti-Virus Management, UPS Monitoring, Monitor CPU, Memory and Disk Space utilization
- Backup Monitoring
- Lost Document / Data Recovery
- Web Access Monitoring and Control
- Two On-site support incidents per month.
Phone: 214-432-3020 Toll Free: 1-877-328-3164 Email: